FAQs

What are the advantages of the new licensing method?

Better protection; easier to use (for example, when you want to transfer the license to a different computer).

What is the Product Key?

The Product Key is a unique, 26-digit character string. You can use it to activate a license for Allplan.

How do I get my Product Key(s)?

If you are the administrator of your company, you can find your Product Key at https://connect.allplan.com/licence. If you are a new customer, you will receive an additional email with your Product Key.

How do I transfer my activated license to a different computer or to a new computer?

Before you can transfer the license to a different computer, you first have to return the license on the computer where you originally activated it. Open the License settings dialog box. Go to the License activation area and click the license you want to return. Then click Return license. Then you can enter the Product Key on a different computer, activating the license there.

How do install Allplan or activate my license on a computer without Internet access?

The easiest way to activate and return Allplan licenses is to do this online. In other words, the computer has Internet access. However, you can also activate Allplan on a computer without Internet access. You can find more information here.

How can I update a license (for example, after I have purchased an additional option)?

Open the License settings dialog box. Go to the License activation area and click the license you want to update. Then click Update license.

How can I select the license Allplan is to use?

If you have several licenses, you can click to select one or more licenses as favorites in the License selection area of the License settings dialog box. Allplan will then prefer these licenses. Click to select one ore more licenses Allplan is not to use. If you do not select any license or if you have selected several favorites, Allplan will automatically use the first free license it finds.

Can I still use hardlocks?

No, you can't. Allplan 2016 no longer supports hardlocks.

How do I install Allplan as a trial version?

Download Allplan 2016 from Allplan Connect. You will receive the Product Key for the trial version by email.