Customer involvement program

ALLPLAN offers you the option to take part in a customer involvement program. By participating in this program, you provide the developers and product managers of Allplan with valuable information, helping them improve Allplan.

Participation is optional and anonymous. If you decide to take part in the customer involvement program, your computer will automatically collect information about how you use Allplan and send this information to Allplan. We analyze the data we receive, using the information to create reports about various technical topics.

The customer involvement program provides Allplan with the following details:

• The number of hours you work with the product
• Information on hardware and software, such as operating system, processor and memory installed
• Information on the product, such as version number
• Information on the tools, menus and icons you use

These details help Allplan find out ...

• Which operating system should be mainly used to test the software.
• How customers use Allplan products.
• How many customers look for and use new features.

If you do not want to take part in the customer involvement program, open the Options - Desktop environment page page - General area and deactivate the Participate in customer involvement program option.