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Services application - Service menu
This is a collection of utilities to assist you with solving any problems that might occur. The utilities were also designed to automate program and system service provided by Technical Support.
Choose the tool you want to use and click OK to confirm.
Note: Use some of these tools only if you know exactly how they work or while you are engaged in dialog with technical support.
cleanstd
Note: Use the cleanstd hotline tool only in conjunction with cleanup.
This hotline tool resolves problems which can result from incorrect or inadvertent program settings.
Consequently, this hotline tool automatically changes all settings you can make using the options or defaults of the program areas. However, this hotline tool has no effect on the printer configuration, hatching settings, pattern settings and smart symbol definitions.
Overview of files deleted with cleanstd
Note: You can also delete individual files (defaults). To do this, choose No when you see the Would you like to reset all CAD settings? prompt.
Deleting these files resets all user-defined settings to the defaults provided with Allplan. Consequently, the Options can be different the next time you start the program.
laststd
You can use this hotline tool to restore the most recent setting of the default values. This way, you can also restore all the default values you have deleted using cleanstd.
savestd
You can use this hotline tool to save the current settings of the default values. You do not need to save the default settings that come with the program, as you can use the cleanstd hotline tool to restore the default values at any time.
reststd
If you have changed your settings or reset them using cleanstd, you can use this hotline tool to restore your original settings provided that you have saved them beforehand by means of savestd.
Note: Always check whether the CAD program works properly before you run reststd.
If a problem you have tried to solve using cleanstd still occurs after you have run reststd, select cleanstd again but do not run reststd afterward. In this case, you must adjust the settings manually.
cleanreg
The cleanreg hotline tool finds and resets all (or a selection of) CAD-specific entries in the system registry under HKEY_CURRENT_USER to their defaults. You can also delete specific entries in the registry. To do this, choose No when you see the Would you like to reset all settings in the registry? prompt.
Note: cleanreg resets only settings in the registry that differ from the defaults. To get a list of all settings you have changed, click No when you see the Would you like to reset all settings in the registry? prompt.
lastreg
The lastreg hotline tool restores the most recent setting of the system registry. This way, you can also restore all the entries cleanreg has deleted from the registry.
savereg
The savereg hotline tool saves the current settings in the registry.
restreg
You can use the restreg hotline tool to restore the original settings in the registry, which you have reset or cleared by running cleanreg. Before you can use restreg, you must save the settings using the savereg hotline tool.
cleanup
This hotline tool initializes the display and solves problems caused by damaged graphics. You can use this tool without hesitation and you should apply it whenever there is a problem with your screen display. Typical usage: start logo is missing; toolbars are distorted and so on.
After you have run this hotline tool and restarted the CAD program, the private project opens automatically.
cleanprint
This hotline tool restores the printer default settings, if they have changed. The default for Windows drivers is the Windows default printer; for Allplan vector drivers, it is channel 1.
toolbar
You can use this hotline tool to restore the toolbars to their default positions and settings. The toolbars are reset whether or not you have saved them as default toolbar arrangements.
Important: toolbar deletes the current and all saved toolbar configurations (configurations saved to ubx files are not deleted). Run this hotline tool only when Technical Support advises you to do so.
reorg
You can use this hotline tool to reorganize selected projects; in other words, to recombine drawing files with their associated lists.
You can also restore damaged or incomplete project administration files.
User local:re-creates the administration files for the local, empty project.
Named project: re-creates the administration files for the project you select. You need to select the drawing files again afterward.
Restore project management file: re-creates the project overview file.
updprjattr
You can use this hotline tool to update the project attributes (not the CAD attributes!) of a project. Select this hotline tool after you have run reorg. This ensures that the project attributes are displayed correctly.
wopro
This hotline tool shows the path and file name for a selected project.
listpro
This hotline tool shows the path and file name for all the projects. You can choose between screen output, output to file and printer.
datwainit
You can use this hotline tool to trigger data conversion the next time you start Allplan. This tool automatically converts data that has not yet been converted to the current version. For example, the data includes
datwaprjs
You can use this hotline tool to immediately convert the data of all projects.
ATTENTION:
Use this tool only if you have backed up your projects recently. Check that the backup can be read.
getenv
This hotline tools shows the Windows environment variables.
showcfg
This hotline tools shows the Allplan system variables.
showreg
This hotline tools shows the entries in the registry.
docsize
With this tool, you can adjust the amount of memory Allplan reserves for all the loaded documents to the hardware of your computer.
If you work with a modern, fast computer with a lot of memory, you can increase the memory capacity for loaded documents so that you can edit large layouts. All entries are in megabytes.
As experience has shown, 8 gigabytes of RAM cover most requirements. However, you must always consider all applications that are running.
Recommended:
Average hardware: document size of 256 MB
Above-average hardware: document size of 512 MB
Very large volumes of data: document size of 1024 MB
Note: A single document must not exceed 256 MB, regardless of the setting you choose for the document size. If this value is exceeded, Allplan displays a message, prompting you to move data to a different document.
Note: If there is not enough free memory, your computer will use a swap file, slowing down all applications that are currently running on your computer.
alltrace
This hotline tool only has an effect when Allplan logging (trace) is active (on the Service menu). In addition to all the actions run by the program, this hotline tool logs advanced messages that can help solve problems.
Note that Allplan is much slower when logging (trace) is running. Use this hotline tool only temporarily when Technical Support advises you to do so.
charttrace
This hotline tool only has an effect when Allplan logging (trace) is active (on the Service menu). In addition to all the actions run by the program, any function call in Allplan 2021 is documented in the stdmen.out file.
Note that Allplan is much slower when logging (trace) is running.
Entries are always added to the end of the stdmen.out file (even if you restart Allplan 2021 or the computer).
A new file is created every day.
Therefore, this file always documents the current day only.
The program creates the stdmen.out file when you select charttrace for the first time. You can find this file in the following path: ...\Users\Windows username\AppData\Local\Temp.
delsmtcache
To speed up working with SmartParts, you can use this precompiled code. This code is saved in the \SmartParts folder. You can find this folder in the path with your temporary CAD data. If you do not know the path of this folder, open the Services application - Service - File Explorer - My own temporary CAD data (TMP).
Run delsmtcache if you have changed the programming of SmartParts. This hotline tool deletes the old data in the path specified. You can also use delsmtcache after you have run cleanstd and deleted SMT default values.
surfupdate
You can use this hotline tool to update surface files in projects. This hotline tool is useful if work with Allplan 2013 projects containing surfaces adjusted for global illumination. These surfaces are no longer required in Allplan 2013-1 and later.
Select one or more projects. Running surfupdate copies all files (*.surf and any associated textures) that are also in the STD\Design folder and that are newer in STD than in the project to the project. Before overwriting a file, the program makes a backup copy that has the same name and ends in *.bak.
remotesrv
This hotline tool is intended for remote maintenance based on instructions from Technical Support. This is required for some support services.
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